The Actiiv Fitband Touch is your go-to stylish, slim-fit activity tracker and smart watch rolled into one smart device. Use it as a personal trainer, personal assistant and activity log to help you live a more active lifestyle without missing out on important meetings or phone calls.
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Wrist Blood Pressure Monitor
The Actiiv Wrist Blood Pressure Monitor makes it easier than ever to get a true understanding of your health trends with clear graphs, charts and displays. Even more beneficial is the monitor allows you to save your data and share with your healthcare professional.
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HELP WITH PAIRING YOUR ACTIVITY TRACKER
If you have trouble pairing your Actiiv Tracker
*Please take note the device does not sync automatically
Each time to update your activities to your Actiiv Tracker APP you will need to resync your device.
Still not pairing? Follow these steps in order:
HOW TO USE YOUR ACTIVITY TRACKER
To switch your device ON/OFF, press and hold the button on your device for approximately 5 seconds.
To check time/date/battery life, press the button
on your device
To enter/exit activity mode (‘Step mode’ & ‘Sleep mode’), double press the button on your device.
When the feet icon appears, you are in step mode.
When the bed icon appears, you are in sleep mode.
In Step mode, scroll through each menu below by a single press of the button on your device.
Feet Icon - Steps taken
Line Icon - Distance in km/miles
Flame Icon - Calories burned
Target Icon - Percentage of daily goals achieved
In sleep mode, a single touch of the button on your device will display the time and date.
MY ACTIVITY TRACKER WON'T WAKE UP
Fresh out of the box? That’s a bummer. Sometimes our Bands get so excited sitting on the shelf, waiting to be bought, they run out of all their juice. You may have to leave the band on charge for about 2-3 hours for it to be fully charged up again!
Plugged in but still no lights? Don’t give up yet! You could have been given a faulty charging cord, you can check this by plugging it in to any other devices you have that use a Micro USB cable.
If your cable doesn’t work then give us a call on our support line and let us know!
WAS DOES YOUR ACTIVITY TRACKER TRACK?
The Activity Tracker will track steps taken, active minutes, distance traveled, calories burned and sleep.
Steps are tracked using internal hardware to detect movement, and this movement is then determined to be a step based on a unique step tracking algorithm.
Active minutes are calculated for any activity lasting 30 seconds or more. Any movement lasting less than 30 seconds will not count towards an active minute.
Distance traveled is calculated using 3 factors: number of steps taken, speed of those steps, and set stride length.
Calories are calculated using 4 factors: set weight and gender visible in user settings, the number of steps recorded, and the speed of those steps.
Sleep is tracked using the same hardware used to track movement of the band. Asleep, restless and awake periods are based on intensity of movement ranging from no movement, very little movement and recorded steps.
MY ACTIVITY TRACKER IS TOO BIG
Your Activity Tracker can be adjusted for a firmer fit. Simply wrap the band further around your wrist and fasten at the desired fit.
WHICH WAY ROUND DO I WEAR MY ACTIVITY TRACKER?
The gold dots on the underside of the Activity Tracker should be on the same side of your wrist as your thumb. For the most accurate step counting, please wear the Activity Tracker on your non dominant hand.
WHAT DO YOU MEAN BY SPLASH PROOF?
TheActivity Tracker is not waterproof. However, it is splashproof! Which means it can handle a little bit of water here and there. Its okay to wear if your having a quick shower, but we would not suggest keeping it on
in the bath.
IMPORTANT!: Please remember to take your Activity Tracker off before swimming!
ABOUT SLEEP TRACKING
The Activity Tracker tracks three different levels of activity while you are sleeping: deep, light, awake
‘Awake’ is when you get up to go to the bathroom, take the dog out for a walk, or suddenly develop a sleep walking habit.
'Light’ activity is measured by general body movement, such as turning over, adjusting your pillow, punching your partner in the side to stop the snoring, etc.
‘Deep’ is when you are completely at rest, dreaming of sweet nothings.
To review your sleep data, go into the Actiiv Trackers app, go to activity, and from there you can choose to view your sleep data, steps data (active and in-active minutes) or calories burned data on an easy to read chart!
HOW DO I TRACK MY SLEEP?
Your Activity Tracker needs to be set to ‘sleep mode’ to monitor your sleep acitivity.
Double press the little button on your band to set to sleep mode. Make sure you remember to double press the button again when you wake up so your band can start tracking your daily progress!
HOW TO READ THE SLEEP CHART?
Your sleep data is recorded and displayed using the tiles and chart displays.
Your sleep data is categorised as time awakened (RED), restlessness (LIGHT BLUE) and deep sleep (DARK BLUE).
While pressing and holding the screen on your device, slide your finger left and right to see detailed sleep information. The sleep details by the minute feature is currently under development for the Android app.
In addition to viewing your daily sleep with our charts, you can also view your data monthly and weekly using the calendar icon.
WHY CAN'T YOU TRACK STAIRS?
We tried, we really did. But technology hasnt caught up with our hopes and dreams just yet!
HOW LONG DOES THE BATTERY LAST?
The battery lasts about 5 days with standard usage.
Charging time can take about 2-3 hours for the battery
to be fully charged.
HOW OFTEN SHOULD I SYNC THE ACTIVITY TRACKER?
Your Activity Tracker stores up to 3 days worth of data.
We recommend syncing your band everyday to make
sure your data is safe and accurate!
DOES THE ACTIVITY TRACKER TELL THE TIME?
Yes, the band displays the date and time with just one click of the button on your band.
CAN I REPLACE THE BATTERY?
The Activity Tracker uses a Rechargeable Lithium Polymer battery. Unfortunately, the battery cannot be replaced at this time.
If you believe your battery is not functioning properly, please contact us and let us know!
HOW DO I SEE MY PROGRESS THROUGHOUT THE DAY?
You can review your daily progress with just the touch of a button! One click will show you the date and time, 2 clicks will show your steps taken, 3 clicks will show distance travelled, 4 clicks will show calories you have burned,
5 clicks will show the percentage of how much of your daily goals you have achieved.
PAIR THE ACTIVITY TRACKER WITH MY ANDROID
To pair with your Activity Tracker and your Android phone must have Android 4.3 and newer. The phone
must also possess Bluetooth low energy technology otherwise known as Bluetooth 4.0, and have a screen
4 inches or larger.
HOW DO I UPDATE MY ACTIVITY TRACKER?
We never stop improving our devices, so don’t be surprised to see update invites for your Activity Tracker’s firmware.
A couple of tips to note:
If your update gets stuck in the "connecting" phase for
an extended period of time, we suggest following
The update should begin automatically when you successfully re-pair the Activity Tracker. If not, follow the second tip above.
I CAN'T SYNC MY APP FOR A FEW DAYS
To be safe, we recommend syncing every day and letting our servers store all of your activity data. But we know that can’t always happen. So we built in a some extra memory space to hold up to seven days of data.
When you are finally able to sync with the app, don’t be concerned if your history doesn’t update instantly. It may take a few hours to transfer all the data and update your charts and profile accordingly.
CAN I USE THE ACTIVITY TRACKER ON A COMPUTER?
No, unfortunately you cannot use the device on a computer.
WHERE DO I FIND MY ACTIVITY TRACKER SPECS?
After you've successfully paired the Activity Tracker to your account, tap on the Activity Tracker device tile on the app home screen, then select Debug Info at the very bottom of the screen. You will see a list of various information:
WHICH PHONES/TABLETS CAN I USE?
Our devices require BLE (Bluetooth low energy a.k.a Bluetooth 4.0) to connect. BLE is only available in certain operating systems and phones, and generally was not implemented in Android phones before Android 4.3.
The iPhone 4 does not include BLE capabilities. iOS requires 7.1 and higher (iPhone 4 excluded) Android requires 4.3 and higher Please note, our Activity Tracker does not sync with a computer.
You must have a smartphone/tablet to use the
HOW DO I CALCULATE CALORIES BURNT?
We estimate the calories you have burned based on
your weight and level of activity (i.e. you will burn more calories if you are running versus walking). Calories are calculated using four factors: your set weight and gender, the number of steps you take, and the speed of
We don’t include a calories estimator, or anything that assumes the calories you burned by simply breathing.
MY STEP COUNTER WON'T RESET?
To manually reset your step, mile, calorie and minutes count, you will need to change your phone/tablet’s clock:
If this problem happens continuously, please contact us